Privacy Policy

Last updated: November 2, 2025 | Effective: Immediately

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Profile information (phone, address, date of birth)
  • Financial information (transaction history, wallet addresses)
  • Identity verification documents (KYC/AML compliance)
  • Communications (support tickets, emails)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send transaction notifications
  • Verify your identity and prevent fraud
  • Comply with legal obligations and regulations
  • Send you technical notices and support messages
  • Respond to your comments and questions

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • To comply with legal obligations
  • To protect rights, property, and safety
  • With service providers who assist our operations
  • In connection with a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time, subject to legal retention requirements.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Port your data to another service
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: help@astrofinexbit.com

Address: 123 Financial District, London EC1A 1BB, UK